Returns & Exchanges

At American Express, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied, we offer a streamlined return and exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log in to your account dashboard, navigate to your order history, and select the items you wish to return to generate a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the merchandise in its original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Affix the Shipping Label

  Download and print the prepaid shipping label provided in your confirmation email and attach it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our fulfillment center inspects your returned items, a credit will be issued to your original payment method within 7 to 10 business days.